Local IT Support Serving the entire Coachella Valley

"We are your Computer Repair Genie."

Virus removal

Remove viruses with software and manual removal methods.

Cable Cleanup

Clean up your cables for a more manageable organization.

Wifi Security

Adjust settings to make your Wifi more secure network.                                                    

Software Fixes

Investigate issues with software and find a solution for you.


Desert Gem Computer Repair is the most recent iteration to bring computer repair to people in need that want computer repair but also want the service to meet them where they are in the Desert. We service the entire Coachella Valley. We are a Gem because we are based in La Quinta CA, positioned right in the heart of the valley.
We do not have a storefront, rather we service your device where you have it or pick up your computer or printer and return it to you after service. Do you Want A concierge  computer service? That’s what we do. We specialize in personalized solutions rooted in sound troubleshooting theory..
Started in 2019 as Nick’s Backups ‘n’ More, the owner – Nick – set out to provide this mobile repair service. Nick has helped hundreds of computer users get back to their lives without worry. Now with a new name to match our business model, we are glad you have found us. Here’s to a worry-free computer use. In 2022 Nick Backups and More changed their name to  Desert Gem PC Repair. 

Computer Repair

At Desert Gem, we connect to your computer and fix your         problem.

Remote Support

In our remote support service,
we focus on solving user problems.

Virus Removal

Professional computer virus removal by our remote expert technicians

our service area

Palm Springs


Palm Desert


Cathedral City

Indian Wells

Rancho Mirage


La Quinta

Thousand Palms

Desert Hot Springs

Bermuda Dunes


Nick does a great job and really takes the time to explain what he's doing and why he's doing it. I highly recommend him for tech support.

Seth Harper
Nick is very knowledgable with computers. Wether it's backing up your personal or business data, or helping you with new programs and applications, I would highly recommend Nick!
Josh & Ashly Donlin
Nick responded promptly to my call for help and took care of my computer problem quickly and efficiently

Roy Pitkin
Nick is very knowledge in computers/ IT. He has helped us get set up against Anti-virus and highly recommend him!

Jay's One Stop Cleaning Services
Whenever I have computer problems or am learning a new program I call Nick. He is so patient and helpful that I finally enrolled in the monthly remote computer support service. I highly recommend his service!
Lori Brown
NBM is our new go to for all our I.T. needs. Nick is extremely helpful and knowledgeable. Highly recommend!!!

Lisa Marroquin

One Hour Diagnostic

( none refundable)
$ 90
  • Hardware diagnostic
  • Software diagnostic
  • Confirm client’s PC issue.
  • Generate diagnostic report.
  • Present an estimate.

Standard Service Rate

(after the diagnostic hour)
$ 120 per hour
  • We will try our best to resolve the issue in the first hour.
  • This is for Labor only and does not include any parts purchased.
  • We will verify full system functionality.
  • Our purpose is to resolve your issue in a timely manner.

HAVE A QUESTION? contact us now!